We're here to answer your questions

Everything you need to know regarding your travel plans
Dear Tai,
We receive many questions regarding your travel plans due to the coronavirus. We understand things may be uncertain or unclear at present, so we'd like to keep you informed with a new series called "KLM Answers". Our crew is happy to answer all your questions to make sure you can travel with confidence.
Let us help you with your questions
Refunds and travel vouchers
 
Rebooking and cancellations
At the airport and on board
Preparing for your trip is more important than ever. On our website we've gathered all the information you need to help you prepare before your trip, at the airport and on board of the aircraft. We hope to welcome you back on board soon!

 
Flight updates
We've resumed flights to Amsterdam from Los Angeles, New York, Atlanta, Chicago, San Francisco, Boston, Washington, and Houston. Flight schedule is subject to change. Please check our website for the most recent schedule and consult local authorities before traveling.