Our plans for the way ahead

Latest information on flight schedule and policies
                                                           
View online
Together, planning for tomorrow
Dear Tai Gedi,
The coronavirus is affecting us all. At KLM, your health and safety are our main priority. Like you we're adapting quickly to the ongoing situation and taking proactive steps to ensure we can travel together safely in the near future. We would like to inform you about the changes to our product, schedule and policies to enable you to travel with confidence.
 
Travel together safely
Our main priority is to ensure that our passengers and crew feel safe on board whilst flying. Therefore, we have taken measures, following the guidelines of the WHO. One of these measures is the use of face masks on board and during boarding. Starting 11 May, face masks are compulsory on all flights across the whole KLM network.
 
Applying for a voucher or refund
If you have booked with us in the past months and you'd like to postpone your trip, you can apply for a voucher. If your flight has been cancelled, you can apply for a refund. We are doing our utmost to send your voucher or refund as soon as possible. Due to the large number of requests, it may take several weeks to receive your voucher or refund. You can find more information on our Flight Updates page.
 
Latest flight schedule
While our schedule is strongly reduced, KLM is committed to offering flights to customers who need to travel. At the moment KLM operates flights on a weekly basis from New York, Atlanta, Chicago, and Los Angeles to our hub in Amsterdam. Flight schedule is subject to change. Please check our website for our current flights and always consult local authorities before flying.
 
Dream now, fly later
Are you dreaming of your next holiday, but worried about having to cancel your flight? To take away your concerns, we offer you a flexible rebook guarantee. If you book a flight with a departure between now and a year – you can change your travel dates without a change fee. Costs for a possible fare difference remain applicable. Read more about our full rebook policy on our website.